Through this website you can find solutions to questions and problems that arise during installation and use of the Online Bible.
PM: When you send in a question you usually get an answer within 24 hours. If you have not received an answer check your Spam box. Our answers sometimes end up in there. Our shipping address is: support@onlinebible.freshdesk.com
It is not possible to log in on this site. You can view all articles without being logged in.
Because the organization behind the Online Bible (Cross Link Services BV) is a small company and unable to answer questions, the Online Bible Europe Foundation has been established. The Working Group Information & Support of this foundation consists of a number of volunteers who are themselves users of the Online Bible.
Support is given in both Dutch and English.
If all goes well you should see this site in Dutch, if not you can change the language in the upper right corner.
You have three options on this site:
1.You can look through keywords to see if you can find an article in our knowledge base
2. You can look through the hierarchy in the knowledge base to see which articles may be helpful
3. You can submit a specific question, which we will answer by email.
1. Searching with keywords
You can enter keywords (or a complete question) in the search box at the top of the screen. You can do this in Dutch. Then click on “Search”.
2. Follow the hierarchy in the knowledge base.
On the screen, you will see different categories. Search here for the topic you are looking for.
3. Submit a question.
To do so, select the “New support ticket” option.
3. Submit a question.
Choose the option “New You will get a follow-up screen. Please fill in the relevant fields here, together with a subject and details. This can of course be done in Dutch. You may also get a suggestion as to which articles may already contain an answer. But if there are none, you can submit the question (click “Submit” at the bottom). You will receive an answer by e-mail as soon as possible.
PM: When you submit a question you will almost always get an answer within 24 hours (and often within a few hours, even on weekends). If you have not received an answer please check your Spam box. Our answers sometimes end up there.